FAQ

FAQ

Online therapy is very similar to face-to-face therapy but enables you to have psychotherapy sessions in the comfort of your own home. The main types of therapy available online are Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, EMDR, and Schema Therapy. There are certain types of problems that may not be suitable for online treatment, for example if you are struggling with strong suicidal thoughts or are in an immediate crisis you need emergency help and should take advantage of the services available where you live.

Online therapy helps and can be just as effective as face-to-face therapy. A 2014 study published in the Journal of Emotional Disorders found that online therapy was as effective as face-to-face therapy for depression. There have been several similar studies, for example a 2018 study published in the Journal of Mental Disorders found online cognitive behavioral therapy to be an “effective, acceptable, and practical treatment.” This study found that online cognitive behavioral therapy was as effective as face-to-face therapy for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder.

Almost everything you share is private and remains between therapist and client and is legally and ethically protected.

The client’s personal information is legally disclosed through the therapist only under 4 conditions:

1) In imminent danger of harming oneself or another person.

2) by the verdict of judicial authorities.

3) In special cases such as abuse of a child or the elderly or information about it.

(4 Your written consent.

In order to protect the privacy of your conversations in psychic4 me, they will not be recorded, viewed or stored, and this information will remain only between the therapist and the client. It should be noted that if you want to record conversations for any reason, you must inform your therapist.

Some insurance companies contract with private and in-network therapists to subsidize costs. Currently, most insurance companies do not reimburse online healthcare services provided through major platforms. To determine possible coverage, contact your insurance member services before starting treatment.

In many situations, online treatment is cheaper than using insurance for traditional, in-person treatment.

Clients always have the right to cancel or reschedule their sessions. For this purpose, due to the time difference in order to coordinate, it is necessary to announce it 48 hours before the date of your counseling session through communication with the support department, otherwise your session will be considered held and its cost will not be refunded.

Therapy can be subjective, but it’s important to feel like you’re making progress and growing during the process. Here are some common ways to tell if a treatment is working:

  • You feel comfortable talking about your feelings with your therapist.
  • Your therapist maintains appropriate boundaries with you (they don’t try to be your friend or tell you what to do).
  • You know your goals and believe that you are making positive moves towards achieving them.
  • You feel that your therapist really listens to your concerns.
  • You generally feel like you are doing better in life.
  • Your self-esteem is improving.

Our therapists are highly experienced and have relevant qualifications and official licenses from competent authorities.

Yes, you, as a parent or guardian, will coordinate with one of our therapists who specializes in children and adolescents, talk about your child’s issues and situation with the therapist, once you confirm, the therapist will be in contact with your child. , the therapist will not usually share what is discussed in therapy, however, they will alert you if intervention is needed.

To meet with your therapist, you will need an Internet-connected electronic device such as a computer, phone, or tablet with a microphone and video access. Some clients also prefer to use headphones during their sessions.

Beyond technical equipment, it’s important to find a distraction-free space where you can comfortably discuss personal and challenging issues in a live therapy session.

Access to psychotherapy services with expert and selected therapists should not be expensive. In order to save your time and money, we have provided financial consulting packages with a specific time and discount. By referring to the service cost section, you can choose the process that suits you.

The payment of the sessions price is made through the secure portal of PayPal and credit cards. It is possible for you to make your payments all over the world in a single session or in multiple sessions and your deposit receipt will be sent to you automatically. Also, all rates displayed on the site are based on USD $ per minute.

Contact us by visiting the support section and choosing one of the contact methods.

We are eagerly waiting for you to tell us and other users what you think about your consultant by writing a short comment and adding a rating in order to improve the quality of the service. This helps other clients to choose the right therapist. Also remember we will not publish unconstructive or offensive comments.

You can choose the right choice according to your main problem and the therapists’ specialty at the time of making appointment. If you are not sure how to choose the right therapist, you can ask us for advice before making an appointment based on a short conversation.

After Making an Appointment, an email will be sent to you including the confirmation of your time along with the address of the unique link to join the meeting, and you can connect to your online counseling session at the appointed time. If you do not receive the desired link, please check the spam section of your email and inform the support department if you do not receive it.

If you are not satisfied, after informing the support department and checking and ensuring the correctness of your request, the necessary measures will be taken.

As soon as possible, the support group will coordinate with you to announce and change the session, and if you are not willing, the amount paid will be fully refunded.

psychic4 me offers services to adults over 18 years of age. Also, if children and teenagers need our psychotherapy services, they can benefit from our services with the approval and coordination of their parents.

At the beginning of the counseling session, if you don’t want to show your picture, you can choose only the access option for making a voice call, and if you want to make a video call, you can also activate the option to show your picture.

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