Terms of this agreement:

The “psychic4me” hosting platform and our services are for adults 18 years and older.

If you or anyone else is struggling with strong suicidal thoughts or is in an immediate crisis and needs emergency help, has been exposed to or has been sexually or physically abused, or is having thoughts of harming themselves and others, have trouble losing control, or experience mania or psychosis. Do not use this site. You should take advantage of the available services in your place of residence.

Our consultants do their best to provide you with useful and enlightening information. However, the information our advisors provide to you should not be used as a substitute for any advice given by medical professionals or other professional advisors. We want you to use and benefit from your experience with “psychic4me”.

We and the accompanying consultants in our collection are completely against the things mentioned below to provide services to you.

Such as: negative words and thoughts, talking about death or terminal illness, scary topics such as natural disasters, things that lead to harm to oneself or another person, manipulating the life and destiny of the audience or another person, or using negative methods. And in these cases, we will not have any guidance or advice or provide services.

Please read our consultant’s affidavit page before using the service.

Use of our services

• To protect your privacy, “psychic4me” does not provide tools to share the user’s information to the consultant except that part of the information that the user will provide to the consultant. Also, to ensure the security and protection of the user’s privacy, all services must be done through “psychic4me”.
• By using our call and message services, you (user and consultant) agree that the content of these communications will be privately recorded by “psychic4me” and stored for a certain period of time to protect and guarantee the quality of service to you. “psychic4me” does not knowingly disclose the content of the interactions between the consultant and the users.
• The user can specify the communication method of his call at the beginning of the session, which is (online/audio/video chat) and if he does not want to display his image, he can only activate the audio playback access.
• In case of slow internet due to video call, the consultant can continue the consultation process by voice after the user decides to improve the call performance after creating a visible disturbance.
• None of the conversation parties have the possibility to record the conversations personally.

Your received emails from “psychic4me”:

In the process of providing the service by “psychic4me” and registering the order by the user, the steps will be notified to you through receiving a notification in our communication email or if “psychic4me” diagnoses you through a support call.

• An e-mail containing information on ordering a consultation session
• Reminder email 72 hours before the counseling session (this email is applied if there is a gap of 72 hours between the order registration and the start time of your session.)
• Email reminder one hour before the counseling session
• E-mail sending the link of the counseling session, 5 minutes before the beginning of the session

It is possible to enter the meeting as soon as you receive the link 5 minutes earlier than the purchased package, so that you can save time and prepare for the timely start of the consultation session and choose the communication method to receive your consultation. But the official start time of your session is at the beginning of the purchased closed hour.

• E-mail feedback and scoring up to two hours after the end of the meeting
• Email cancellation and transfer in case of occurrence

Conditions for cancellation of registered orders

• You can always change or cancel your appointment. For this reason, due to the difference in the time zone, it is necessary to inform the support group before 48 hours from the reservation date of your appointment so that it can be handled. Otherwise, your consultation will be considered canceled and the fee will not be refunded. It can be explained that the reason for this time frame is because your preferred consultant has given you his specified time only at the appointed time.
• If the session is changed or canceled by the consultant or hosting platform, our support team will inform you as soon as possible. And they will coordinate with you to coordinate the change of the appointed time or, if you wish, the definitive cancellation and full refund of the consultation package.

In case of non-attendance, coming late to the counseling session or repeatedly disconnecting from the user on the due date:

Your consultation time is considered to be held and there is no possibility of refund. It is understandable that the time slot has been confirmed in advance and the consultant has allocated his slot in that time slot only to you.

In case of non-attendance or disconnection by the appointed time by the consultant:

If the session is changed or canceled by the consultant or by “psychic4me”, our support group will inform you as soon as possible and coordinate with you to change the set time or, if you wish, cancel it completely and refund the amount in full.

If the consultant does not communicate after the start of the meeting and follow-up through support during the consultant’s presence, the remaining time of the meeting will be calculated in the weekly schedule of the consultant’s presence and returned to the user.

satisfaction guarantee

Refund requests must be submitted within one day of your last consultation and can only be applied to your last purchased consultation package, up to a maximum of 15 minutes. Due to the dynamic nature of the content and your optional actions, the correctness of the advice cannot be guaranteed. Therefore, “psychic4me” reserves the right to reject any credit request.

pricing of meetings

We have specified a regular list of packages that you can buy every day and we have presented them in a clear and transparent manner. Discounts on our packages are also often available and you can save money by choosing them.

These packages vary based on the dollar price per minute, which includes ($1.5 per minute, economic packages), ($2 per minute popular packages) and ($2.5 per minute, premium packages).

For more information, please check the meetings pricing page or questions about meeting packages in the FAQ.

Score and feedback

The user can express his opinion about the consultant by giving a star to rate the consultant or by writing a feedback in the link sent to the e-mail he receives up to two hours after receiving the consultation. Offer. Also, the user can register his opinion on the desired consultant’s page.

Such ratings and feedback will be available for viewing on the site. “psychic4me” reserves the right not to publish feedback that is threatening, malicious, obscene or inappropriate.

For more information, please check the rating and feedback question on the FAQ page.

Disclaimer

• “psychic4me” is not responsible for the things mentioned below. Such as: recommendations, treatment methods, opinions, tips and solutions suggested by consultants, content or privacy practices of consultants and groups providing services together with us and others who are engaged in providing services on this website.

• Under no circumstances will “psychic4me” be liable to the user or any other person for special, incidental, consequential or other damages resulting from the use of the site, including any person’s reliance on information obtained from the site or even the transmission of a virus. Also deletion or loss of files or email, loss of data or information of any kind, loss of profits or liability to third parties, whether caused by the conduct or negligence of the “psychic4me”.

User compensation

According to this agreement, we disclaim our responsibility for the following. As:

All actions, claims, all costs (legal fees), losses, damages, liabilities or claims incurred by the user.

If the “psychic4me” is required to issue proceedings to enforce any of his rights or receive any fees, the user will reimburse all costs, including the legal fees of the “psychic4me”.

Improper use

• You must not use our website, chat, or video services or phone services for any fraudulent, harassing or abusive or illegal activity. In case you observe vulgar or obscene behavior that is inappropriate, it will not be tolerated and will lead to your suspension from using this platform and its services. You agree not to engage in any activity that interferes with the proper functioning of the Website. By using our website, you agree not to impersonate another, or post any material that contains viruses or anything else that is intended to damage, interfere with, or intercept any of our systems, data, or information. If we see such cases, we will cooperate with the legal authorities to pursue any violation of the law. If you do any of these activities, the”psychic4me” has the right to suspend your account.
• “psychic4me” and our counselors avoid imposing their values, attitudes, beliefs and personal behaviors in counseling and provide a safe environment for counseling regardless of race, gender, ethnicity, sexual preferences, age, education level or economic status. you bring Also, if we see similar cases regarding both consultants and users, we will take a decisive action and after the necessary investigations, we will first issue a warning and in case of repetition, “psychic4me” has the right to suspend your user account.

• This website may contain technical or other errors or typographical errors. Changes are periodically added to the information in this collection. These changes will be included in new versions of the website. It should be noted that in order to improve the quality of services, we will try our best to upgrade and correct things.

• All intellectual and material rights are reserved for “psychic4me”.
• The website and all its contents are protected by copyright or trademark laws or other laws. No part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of “psychic4me”.

Acceptance of the agreement

By registering and using the services or visiting the “psychic4me” website, you read, understand and accept these terms and conditions and any content on our website. These Terms and Conditions will remain in effect for as long as you are a User, Subscriber or Member, unless these Terms are modified. We may revise these terms and conditions at any time by updating “psychic4me”. If you do not agree to these terms and conditions, please do not use the”psychic4me” services or our website. in addition, products and services offered by “psychic4me” may be subject to terms and conditions found elsewhere on this website, including on the FAQ page, Consultant Affidavit and Privacy Policy.

“psychic4me” may change this agreement at any time. All changes to the contract will be effective from the date of their change. Customer’s continued use of the Site will constitute acceptance of such changes by the User and the User is encouraged to review this Agreement regularly.

Revision of these terms & conditions

“psychic4me, reserves the right, at its sole discretion, to change, modify, add, remove or otherwise revise any part of this privacy policy. at any time by updating it on its website and stating the date Next to the privacy policy will be specified. so that you can be notified of the latest update. Your continued use after updating the changes in these terms means acceptance of those changes.

Contact us

For more information about our site’s Terms and Conditions or if you have any questions about it, please contact us at (support@psychic4me.com) .